[Durham INC] Postmaster Mike King

Wed Nov 9 22:29:10 EST 2011

Hey Darius,
That sounds like an absolutely horrendous experience.  I'm happy to include you in the meeting, but I would like to stress that the first order of discussion has to be local post office practices and how they effect neighborhoods.  That would mean talking first about the issue Myers raised:  threatening to cut off mail delivery if a particular household does not put up a mailbox on a post by the street.  Then, second, I would like to find why he thinks there are so many complaints about postal service in East Durham.  (I don't see these kind of complaints on other listservs.)  And then I would like to hear why there is a problem with contacting the Postmaster at the post office, or their 800 number.   In other words, I would like to have him address general policies and practices.  I don't want to get bogged down in a long discussion of why a particular package didn't get delivered, or why someone wasn't in his office on a particular day.
I hope this sounds reasonable.  I welcome your comments and the comments of others as well.
John  

--- On Wed, 11/9/11, Darius Mercedes Little <Darius.M.Little at alumni.unc.edu> wrote:

From: Darius Mercedes Little <Darius.M.Little at alumni.unc.edu>
Subject: Re: [Durham INC] Postmaster Mike King
To: "Mike Woodard" <mike at mikewoodard.com>, inc-list-bounces at rtpnet.org, bulldurhamnc at yahoo.com, inc-list at rtpnet.org, TheOcean1 at aol.com, andrew.sugg at duke.edu
Cc: mike.e.king at usps.gov
Date: Wednesday, November 9, 2011, 7:04 PM

I'd like to enjoin with this endeavor as well.

The Postal Service has become very nonchalant as it relates to their seeking to foster positive Consumer/Clientele Relations.

I sent a Packet to a friend in Colorado this past Summer.  Normally, a citizen can simply fill out a "Trouble Ticket" which notifies the Postmaster of where mail issues may be consistent.  

I went to the Post Office and was directed by the counter staff to knock on the "Postmaster Door".   I visited the Post Office and knocked on the door, continuously, on several different days, at various times.  Eventually, the white male with curly hair that everyone who frequents the Post Office in Downtown Durham knows, goes: "Mr. Little, you're not having much luck are ya? You should just call the 1-800 number."  He kindly gave me the number, but I was on-hold for literally, 1 hour and 25 minutes.  I gave-up and filed a complaint online.  

I received a call from an individual named "Fadra" (pronounced: Fay-druh) asking me to call them back.

Well, I've called the Post Office for over 2-weeks, daily and this phone rings forever and nobody ever picks it up.  Ever.

So, I must say, the opportunity to meet the postmaster is almost orgasmic at this point.

I normally lay back and observe in INC, but not on this one.  I demand to be on this Committee/Board/Council/ Ad Hoc/whatever.

Thanks,

Darius

--------------------------

Darius M. Little
Executive Business Consultant  and
Strategic Marketing Analyst

(web) www.linkedin.com/in/dariuslittle

Manta Business Profile/Report: 
http://www.manta.com/c/mtlwj1m/little-s-business-consulting

"And all things, whatsoever ye shall ask in prayer, believing, ye shall receive." [Matt 21:22]

-----Original Message-----
From: "Mike Woodard" <mike at mikewoodard.com>
Sender: inc-list-bounces at rtpnet.org
Date: Wed, 09 Nov 2011 18:38:17 
To: <bulldurhamnc at yahoo.com>; <inc-list at rtpnet.org>; <TheOcean1 at aol.com>; <andrew.sugg at duke.edu>
Cc: <mike.e.king at usps.gov>
Subject: Re: [Durham INC] Postmaster Mike King

Count me in for the meeting. This will be Round 3 for me and Bill Anderson on this issue.

If the Postmaster won't agree with his agency's own policies, I will be prepared to advocate using the resources available to me.

It's a shame and a real waste of time that we have to fight this battle every few years. The Post Office should listen to the community it serves.

Councilman Mike Woodard

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Mike Woodard
Email: mike at mikewoodard.com
Web site: www.mikewoodard.com
Mobile: 919.599.5143

-----Original Message-----
From: "Myers Sugg" [andrew.sugg at duke.edu]
Date: 11/09/2011 04:30 PM
To: "John Martin" <bulldurhamnc at yahoo.com>, "inc-list at rtpnet.org" <inc-list at rtpnet.org>, "TheOcean1 at aol.com" <TheOcean1 at aol.com>
CC: "mike.e.king at usps.gov" <mike.e.king at usps.gov>
Subject: Re: [Durham INC] Postmaster Mike King

         When and where from me.  

  From: John Martin [mailto:bulldurhamnc at yahoo.com] 
 Sent: Wednesday, November 09, 2011 4:28 PM
 To: Myers Sugg; inc-list at rtpnet.org; TheOcean1 at aol.com
 Cc: mike.e.king at usps.gov
 Subject: Re: [Durham INC] Postmaster Mike King

     I find this whole situation troubling and Postmaster King's evident indifference, disturbing.  The East Durham neighborhood listserv has had frequent complaints of incompetent service in East Durham, e.g., people who have lived at an address  for years suddenly having their mail returned to senders with a notice that no such person lives at the address. Whenever one person complains, invariably three or four more chime in with recent accounts of horrible service.  I think that Postmaster King would  be well-advised to make sure that his carriers are actually performing their duties competently before he worries about the placement of mailboxes.  

  As INC president, I'm certainly willing to lead a delegation to meet with him if he is unwilling to come to one of our meetings.  I would suggest that our President-emeritus and attorney, Tom Miller, also be included, along with City Councilman  Mike Woodard, and Tracy Lovett, Congressman David Price's Durham liaison.  I would also want to include people like Bill and Myers who appear to be particularly well-versed in these issues.

  I am open to anyone else attending as well.

  John Martin

  President, Durham InterNeighborhood Council 

 --- On Wed, 11/9/11, TheOcean1 at aol.com  <TheOcean1 at aol.com> wrote:

 From: TheOcean1 at aol.com <TheOcean1 at aol.com>
 Subject: Re: [Durham INC] Postmaster Mike King
 To: andrew.sugg at duke.edu,  inc-list at rtpnet.org
 Cc: mike.e.king at usps.gov
 Date: Wednesday, November 9, 2011, 12:06 PM
    Hard to call it a relationship, Myers, but I just got off the phone with Mr King (who is CCed) and will gladly forward his reply to this message back to the  INC listserv.

  Just FYI, when the 2005-2006 issue came up, I was passing the INC gavel to Mike Woodard, so we have always had two past presidents visiting with each new post  master... and there have been a few.

  It's my understanding from our long ago meeting with Postmaster Chris Tinkham, that Postmaster Patrick Harkin was demoted over the issue, and Mr Tinkham was  quite willing to work with the neighborhoods. He even committing to pay residents who had been forced to put up rural mailboxes in "porch delivered" neighborhoods.

  That's why Mike Woodard and I have met with all the incoming Postmasters, including Dominic Camasso when he replaced Tinkham, and we did so again when Mike King  took the helm.

  Unlike all the previous Postmasters, Mr King just told me that the USPS has the right to independently decide to change the mode of delivery. So I asked  if he was available to meet with the InterNeighborhood Council at our Nov meeting, and he instantly said he wasn't available. So I asked if he would be available to meet the 4th Tues in Jan 2012, and he said he wouldn't commit to an appointment that far out,  and we'd need to check with him after the first.

  He explained his unusual response by telling me that his family was more important than any neighborhood, and he has a handicapped daughter who's needs  come first. (media is welcome to quote me as to that being virtually verbatim)  

  While I applaud Mr King's dedication to his family, I think a greater dedication to the neighborhoods is in order, as that is the job that is putting food  on the table for his family. Meanwhile, Myers, I would encourage you to bring those letters and those news articles to every INC meeting until we can secure a guest appearance with Mr King.

  Hopefully we'll eventually arrive at a win/win solution as we did with Mr Tinkham so long ago. One last suggestion for Mr King, check your own postal manual  (which is generally not available to the public, but we were able to secure a copy of the appropriate pages). Six years ago, and perhaps it has changed in the meantime, it stated that placing a rural mailbox in a porch delivered neighborhood causes the carrier  to walk a zig zag route that is not efficient. 

  The member neighborhoods of InterNeighborhood Council look forward to your reply, and to meeting you in person, at your earliest convenience. 

 Bill Anderson
 Past President INC

  PS: If those letters are exactly the same as the letters six years ago, they will be cleverly worded to "trick", not "require", the postal customer to change  their mode of delivery. And that change in mode of delivery becomes permanent after 30 or 90 days, I can't recall which. There are still a few mailboxes in Northgate Park which look utterly ridiculous. 

  I can't speak to whether the postal manuals have changed in the past half dozen years, but I rather doubt Durham's neighborhoods have reversed how they  feel about this unconscionable practice. 

   In a message dated 11/9/2011 10:22:00 A.M. Eastern Standard Time, andrew.sugg at duke.edu writes:

   Does anyone here (Bill, how about you?) have a relationship with the acting and now permanent postmaster for Durham, Mike King?  The ever deceptive  practice of “we are going to withhold your mail until you erect a rural mailbox and return to send” even though postal regulations don’t allow this, is back in full swing in my neighborhood.  I have a copy of two letters from the post office where this threat  is made.  This is for a new neighbor of mine on Echo Road, in Long Meadow.  I still have copies of the 2005 & 2006 Herald Sun articles outlining this practice, and how USPS was going to back off, as they didn’t have this authority.  If anyone has a current  relationship with the postmaster, please let me know.  I really want to help this homeowner.  

 Thanks,

 Myers Sugg

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