[Durham INC] Durham 911 Access for Parkwood Residents Unavailable

[Blalock, Amy]

CITY OF DURHAM

Office of Public Affairs

101 City Hall Plaza

Durham, NC 27701

 

 

News Release

 

For Details, Contact:

Amy Blalock

Sr. Public Affairs Specialist

(919) 560-4123 x 11253

(919) 475-7735 (cell)

Amy.Blalock at DurhamNC.gov

 

 

 

 

For Immediate Release: April 27, 2011

 

 

 

Durham 911 Access for Parkwood Residents Unavailable

Fiber Cut Disables 911 Access; Repair Underway But No Timeframe
Available

 

DURHAM, N.C. - An accidental cut earlier today to Frontier System's
fiber line has disabled all landline 911 calls placed from Durham's
Parkwood neighborhood to the Durham Emergency Communications Center.

 

According to James Soukup, director of the Durham Emergency
Communications Center, Frontier is working to repair the fiber cut now,
but the company has no estimate at this time for how long the repair
will take to complete.

 

In the event of an emergency, residents and businesses in the Parkwood
community should use their cell phones to contact the Durham Emergency
Communications Center, to call the Parkwood Volunteer Fire Department at
(919) 361-0927, or physically go to the Parkwood Volunteer Fire
Department, which is located at 1409 Seaton Rd., Durham. 

 

The Parkwood Volunteer Fire Department can reach the Durham Emergency
Communications Center by radio to request emergency dispatch assistance
until the repair can be completed.

 

As soon as the repair is completed, another notification will be issued
to alert the Parkwood community accordingly.

 

About Durham Emergency Communications Center 

The Durham Emergency Communications Center is dedicated to promoting,
preserving, and protecting the safety and security of all citizens in
Durham. The center provides 24-hour, seven-day-a-week 911 access to
citizens and user agencies in and around Durham County. Services include
emergency and non-emergency requests as well as dispatch for police,
fire, EMS, and other City/County support agencies. To learn more, visit 
www.DurhamNC.gov/departments/911. 

 

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