[Durham INC] Others had brown water over past few days?
Scott Carter
carterjs at us.ibm.com
Mon Feb 25 10:59:26 EST 2013
Hi Laura,
My observation is that the city does try to alert residents about any
maintenance or other service to our water system that might cause a
noticeable change.
Below is the city press release that was posted to the INC listserv on
2/18. I don't know if this has anything to do with the brown water that
you are seeing, because
the press release says the city's work won't start until 2/28, but maybe
they started a little early. This is not the first announcement of this
type that I have seen.
There may be additional channels where the city could post these
announcements to help ensure that residents see them, but I am happy that
they are going to
the INC listserv.
Scott Carter
cid:image002.jpg at 01CBE556.A7538D50
CITY OF DURHAM News Media Contact:
Office of Public Affairs Amy Blalock
101 City Hall Plaza Sr. Public Affairs Specialist
Durham, NC 27701 (919) 560-4123 x 11253
(919) 475-7735 (cell)
Amy.Blalock at DurhamNC.gov
News Release http://Facebook.com/CityofDurhamNC
http://Twitter.com/CityofDurhamNC
For Immediate Release: February
18, 2013
City of Durham Temporarily Changes Water Disinfection Method Beginning
February 28
Annual Process Required by State and Federal Regulations Will Occur
Throughout March
DURHAM, N.C. — Durham residents may notice a slight change in the taste and
color of their water throughout the month of March. Beginning February 28
through April 1, 2013, the City of Durham’s Water Management Department
will temporarily stop adding ammonia as a part of the water treatment
disinfection process in order to meet annual state and federal water
requirements.
During this time, only chlorine will be used for disinfection. The
department’s Water and Sewer Maintenance Division will also begin flushing
the entire water system to allow chlorine to disperse throughout the
system. System flushing will begin in the evening of Sunday, March 3.
Although most of the flushing will be conducted Sundays through Thursdays
between 9 p.m. and 7 a.m. to minimize the impact, customers should expect
to see crews flushing during regular business hours as well. During the
three-week flushing process, staff will start working in the north and
south sides of the city and progress toward the center of the city.
During this process, residents may notice slight discoloration in their
water when crews are working in their neighborhoods. Residents receiving
kidney dialysis treatment as well as aquarium and pond owners should
continue to take special precautions to remove traces of ammonia and
chlorine from the water prior to using it. Residents should also check
their water before washing white clothing. If water discoloration occurs,
customers should run their water for a few minutes until it becomes clear.
If water discoloration persists, contact the Water and Sewer Maintenance
Division at (919) 560-4344.
Durham has been using chloramination as the disinfection process since
January 2002. Chloramination uses both ammonia and chlorine to disinfect
water and reduces the formation of disinfection by-products in the water
distribution system. City water treatment plant staff will resume adding
ammonia into the disinfection process on April 1, 2013.
Several other neighboring water providers, including Cary, Raleigh and the
Orange Water and Sewer Authority (OWASA), will be carrying out the same
temporary disinfection process change and system flushing during this time
period.
For more information on the disinfection process, contact the City’s Water
Management Department at (919) 560-4381. Questions related to the flushing
program should be directed to the City’s Water and Sewer Maintenance
Division at (919) 560-4344. Information about the City’s water treatment
and disinfection process may also be found on the City’s website at
http://DurhamNC.gov/ich/op/dwm/Pages/Water-Quality-and-Treatment.aspx.
About the Water Management Department
The Water Management Department is responsible for the operation and
maintenance of Durham's water supply, water treatment and water reclamation
(wastewater treatment) facilities, the collection and distribution systems
(including meter reading), and customer billing services. The department
has a wide variety of support divisions and programs to maintain the
existing infrastructure that provide these integral services and strive to
be a responsible steward of the City’s physical assets. For more
information, visit http://DurhamNC.gov/ich/op/dwm or “like” Durham Saves
Water at http://www.Facebook.com/DurhamSavesWater.
Scott Carter
__O
Project Manager, IBM xSeries OEM Sales & Operations
_'\<,_
phone: (919) 543-2436 t/l: 8-441-2436 fax: (919) 486-0380 email:
carterjs at us.ibm.com (_)/ (_)
address: IBM, Dept 8R0A / Bldg 205 / Rm L109, 3039 Cornwallis Rd, RTP,
NC 27709 ----------------
From: Laura Drey <lauradrey at ncrrbiz.com>
To: InterNeighborhood Council <inc-list at DurhamINC.org>,
Cc: Amy Blalock <Amy.Blalock at durhamnc.gov>
Date: 02/25/2013 10:11 AM
Subject: [Durham INC] Others had brown water over past few days?
Sent by: inc-list-bounces at rtpnet.org
> I am wondering if over the past few days if others ... have had brown
water in their bathroom sinks? I have noticed that brown water has happened
in the past. I realize that this may be due to the city's flushing out our
water system.
>
> I wish that in the future someone from Durham's Water Department or
Public Affairs Department would give residents advanced warning prior to
flushing out the system and tell us which part of town to expect the brown
water to occur. I understand when brown water is due to an emergency
situation and in these cases that time would not permit for people to be
informed in advance. Ideally I would like for someone from city government
to send out a press releases to the newspapers and perhaps also circulate
the information to the impacted neighborhoods' list serves.
>
> I understand that I that asking someone from the city to keep residents
informed is yet another task to take on. I appreciate the services the city
employees provide. I expect that there may be times when city staff members
are over extended.
>
> Laura
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Durham INC Mailing List
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http://www.durham-inc.org/list.html
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