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<p class="MsoNormal"><b><span style="font-size:14.0pt">The N.C. Department of Information Technology’s Network Monitoring and Assistance Center (NMAC) has restored 911 service to Durham. The Durham Emergency Communications Center (DECC) has tested its phone
lines and is now receiving 911 calls.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> City of Durham Communications
<br>
<b>Sent:</b> Thursday, March 23, 2023 6:44 PM<br>
<b>Subject:</b> Durham 911 Center Down<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<b><span style="font-size:11.0pt;font-family:Calibri-Bold;color:#00467E">For Details Contact<o:p></o:p></span></b></p>
<p class="MsoNormal" align="right" style="margin-right:-5.4pt;text-align:right;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:11.0pt;color:#00467E">Beverly B. Thompson, Communications Director<o:p></o:p></span></p>
<p class="MsoHeader" align="right" style="margin-right:-5.4pt;text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:11.0pt;color:#00467E"> 919.475-2362 (mobile)<o:p></o:p></span></p>
<p class="MsoHeader" align="right" style="margin-right:-5.4pt;text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.0pt;color:#00467E"><a href="mailto:CommsMedia@durhamnc.gov">CommsMedia@durhamnc.gov</a><o:p></o:p></span></p>
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<o:p> </o:p></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:center;line-height:80%;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:49.0pt;line-height:80%;color:#00538E">News Release<span style="text-transform:uppercase">
<br>
</span></span><span style="font-size:10.0pt;line-height:80%;color:#D3372A">For Immediate Release:
</span> <span style="font-size:10.0pt;line-height:80%;font-family:"Arial",sans-serif">March 23, 2023<span style="color:#D3372A"><o:p></o:p></span></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:center;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:center;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:14.0pt;font-family:Calibri-Bold;color:black">Durham 911 Center Down</span></b><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:center;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<i><span style="color:black">Public should call 919-560-4600 or text to 911<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-right:25.4pt;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-right:25.4pt;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">DURHAM, N.C. – The Durham Emergency Communications Center has been notified by 911 NMAC of a 911 system outage that is currently affecting several counties, including Durham. In case of emergency, the public should call the Center’s
non-emergency number, <b>919-560-4600 or text to 911 with a message</b>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-right:25.4pt;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-right:25.4pt;text-autospace:none;vertical-align:middle;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">We will provide an update as soon as we are notified that the system has been restored.
<o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;color:black">###<o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:Calibri-Bold;color:#00467E"><o:p> </o:p></span></b></p>
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