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<b><span style="color:#00467E">News Media Contact<o:p></o:p></span></b></p>
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<a href="mailto:CommsMedia@DurhamNC.gov">CommsMedia@DurhamNC.gov</a><span style="font-size:10.0pt;color:#00467E"><o:p></o:p></span></p>
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<span style="font-size:50.0pt;color:#00467F">News Release</span><span style="color:#00467F;text-transform:uppercase">
</span><br>
<span style="font-size:10.0pt;color:#EF3D42">For Immediate Release: December 12, 2023</span><span style="color:#D3372A"><o:p></o:p></span></p>
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<span style="color:black"><o:p> </o:p></span></p>
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<b><span lang="EN" style="font-size:16.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in">City of Durham Announces Service Changes for Christmas and New Year’s
</span></b><b><span lang="EN" style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></b></p>
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<i><span lang="EN" style="line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in">Free Live Holiday Tree Drop-Off Locations Provided in January</span></i><i><span style="font-size:10.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E"><o:p></o:p></span></i></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">DURHAM, N.C. –
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">Most City of Durham offices, including City Hall and all non-emergency City facilities and operations</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">,
 will be closed to the public on Monday, December 25; Tuesday, December 26; and Monday, January 1 in observance of Christmas and New Year’s.
<o:p></o:p></span></p>
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<span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Curbside Solid Waste Collections</span><span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
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<a href="https://durhamnc.gov/832/Solid-Waste-Management"><span lang="EN" style="border:none windowtext 1.0pt;padding:0in">Solid Waste Management Department</span></a><span style="color:#201F1E;border:none windowtext 1.0pt;padding:0in"> services including garbage,
 recycling, and yard waste will be delayed by one business day beginning Tuesday, Dec. 26 through at least the first full week of January.</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1">
The <a href="https://durhamnc.gov/898/Disposal-Facilities">Waste Disposal and Recycling Center, Yard Waste Facility,<b>
</b>and the Household Hazardous Waste Center</a><span style="color:blue"> </span>
will be closed on Saturday, December 23; Monday, December 25; and Monday, January 1.
<o:p></o:p></li><li class="MsoNormal" style="color:#333333;margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="color:black">To sign up for collection day alerts and reminders for holiday service changes, visit the </span><span style="color:black"><a href="https://durhamnc.gov/3025/Find-Your-Collection-Day" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">department’s
 webpage</span></a></span> <span style="color:black">or download their free Durham Rollout smartphone app available in the </span><span style="color:black"><a href="https://apps.apple.com/app/id1431854760" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Apple</span></a></span> <span style="color:black">and</span><span style="color:blue"> </span><span style="color:black"><a href="https://play.google.com/store/apps/details?id=gov.durhamnc.recollect.waste" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Google
 Play</span></a></span> <span style="color:black">stores.</span> <o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="line-height:105%"><b><span style="font-size:14.0pt;line-height:105%">Free Live Tree Drop-Off Locations<o:p></o:p></span></b></p>
<p class="MsoNoSpacing" style="line-height:105%"><span lang="EN" style="color:#201F1E;border:none windowtext 1.0pt;padding:0in">Live trees will be accepted for free disposal at the City’s Waste Disposal and Recycling Center, located at 2115 E. Club Blvd., beginning
</span><span lang="EN" style="border:none windowtext 1.0pt;padding:0in">Tuesday, <span style="color:#201F1E">
January 2 through Saturday, February 3. The hours of operation are 7:30 a.m. to 4 p.m. Monday through Friday, and 7:30 a.m. to noon on Saturday.
<o:p></o:p></span></span></p>
<p class="MsoNoSpacing" style="line-height:105%"><span lang="EN" style="color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="MsoNoSpacing" style="line-height:105%"><span style="color:black">Live trees may also be dropped off at no charge at the following seven park locations on Saturday, January 6; Saturday, January 13; Saturday, January 20; and Saturday, January 27 from
 7 a.m. to noon. Solid Waste Management crews will be on site each of these Saturdays to assist.</span><span lang="EN" style="color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
C.M. Herndon Park, 511 Scott King Rd.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Valley Springs Park, 3805 Valley Springs Rd.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Rock Quarry Park, 701 Stadium Dr.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Merrick-Moore Park, 632 N. Hoover Rd.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Southern Boundaries Park, 3400 Third Fork Rd.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Bethesda Park, 1814 Stage Rd.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Campus Hills (parking lot), 2000 S. Alston Ave.<o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="line-height:105%"><o:p> </o:p></p>
<p class="xmsonormal" style="margin:0in;line-height:105%"><b><span style="font-size:14.0pt;line-height:105%;font-family:"Calibri",sans-serif">Free Curbside Collections for Yard Waste and Exempt Service Customers Only<o:p></o:p></span></b></p>
<p class="MsoNoSpacing" style="line-height:105%">Free curbside collections for live trees are only available to current
<a href="https://durhamnc.gov/891/Yard-Waste">yard waste</a> customers and current
<a href="https://durhamnc.gov/901/Exempt-Non-curbside-Service">exempt service</a> customers.
<span lang="EN" style="border:none windowtext 1.0pt;padding:0in">Curbside live tree collections will take place from Tuesday, January 2 through Saturday, February 3, and customers should place their tree at the curb on their normal collection day. A tree collection
 will not count toward a free brush collection for yard waste customers.<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="line-height:105%"><span lang="EN" style="border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="MsoNoSpacing" style="line-height:105%"><b><span style="font-size:14.0pt;line-height:105%;color:black">Live Tree Disposal Instructions<o:p></o:p></span></b></p>
<p class="MsoNoSpacing" style="line-height:105%">All live trees left at any of the seven free drop-off locations as well as curbside must adhere to the following disposal instructions:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Trees must be cut in half if taller than six feet. <o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Trees must have all decorations and hardware removed including tinsel, lights, garland, ornaments, nails, and stands.
<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
Trees should not be inside bags. <o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="line-height:106%"><span style="font-size:12.0pt;line-height:106%"><o:p> </o:p></span></p>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">City Council Meeting</span><span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><o:p></o:p></span></h3>
<p style="margin:0in;line-height:106%;background:white;vertical-align:baseline"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">The</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><a href="https://www.durhamnc.gov/Calendar.aspx?EID=8753&month=1&year=2024&day=2&calType=0">City
 Council meeting</a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black"> is re-scheduled for Tuesday, January 2 beginning at 7 p.m. in Council Chambers at City Hall.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">This regular business meeting will be livestreamed on the </span><span style="color:black"><a href="http://durham.granicus.com/ViewPublisher.php?view_id=2" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">City’s
 website</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">; on the City's </span><span style="color:black"><a href="https://www.youtube.com/CityofDurhamNC" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">YouTube</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333">, </span><span style="color:black"><a href="https://www.facebook.com/CityofDurhamNC" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Facebook</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">,
 and </span><span style="color:black"><a href="https://twitter.com/CityofDurhamNC"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">X
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;text-decoration:none">(formerly known as
<span style="border:none windowtext 1.0pt;padding:0in">Twitter)</span></span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">pages;
 and on Roku, Apple TV, and Amazon Fire TV through the free Boxcast app. </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li style="color:#333333;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">This meeting will also be televised live on </span><span style="color:black"><a href="https://www.durhamnc.gov/1104/Durham-Television-Network" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Durham
 Television Network</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">(Frontier channel 70 and AT&T U-verse
 channel 99). </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li style="color:#333333;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">For details on how to participate virtually or in person, visit the </span><span style="color:black"><a href="https://www.durhamnc.gov/1345/Watch-or-Comment-at-Meetings-Work-Sessio" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">City
 Council’s webpage</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">. <o:p></o:p></span></li></ul>
<p class="MsoNoSpacing" style="line-height:106%"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="line-height:106%"><b><span style="font-size:14.0pt;line-height:106%">Parks and Recreation<span style="color:#00467F"><o:p></o:p></span></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNoSpacing" style="margin-left:-.25in;line-height:106%;mso-list:l0 level1 lfo2">
<a href="https://www.dprplaymore.org/" target="_blank"><span style="background:white">Durham Parks and Recreation</span></a><span class="MsoHyperlink"><span style="background:white"> (DPR)</span></span><span style="color:#4A6EE0;background:white"> </span><span style="color:black;background:white">a</span><span style="color:black">dministrative
 office </span>will be closed Monday, December 25 and Tuesday, December 26, and will reopen on Wednesday, December 27. 
<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:106%;mso-list:l0 level1 lfo2">
DPR recreation centers and indoor pools will be closed beginning Sunday, December 24 and will reopen on Wednesday, December 27.<o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:-.25in;line-height:106%;mso-list:l0 level1 lfo2">
All DPR facilities will be closed on Monday, January 1 and will reopen on Tuesday, January 2.<o:p></o:p></li><li class="MsoNoSpacing" style="color:black;margin-left:-.25in;line-height:106%;mso-list:l0 level1 lfo2">
<span style="color:windowtext">For information about DPR programs, activities, and events call 919-560-4355 during office hours or visit the department’s
</span><span style="color:windowtext"><a href="https://www.dprplaymore.org/">webpage</a></span>. <o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="line-height:106%"><span lang="EN" style="color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><b><span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif">Downtown Parking</span></b><b><span lang="EN" style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l1 level1 lfo1">
<span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">The
</span><span style="color:windowtext"><a href="https://www.parkdurham.org/"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Park Durham Customer Service Center</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:blue;border:none windowtext 1.0pt;padding:0in">
</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">will be closed on</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext;border:none windowtext 1.0pt;padding:0in">
 Monday, December 25; Tuesday, December 26; and Monday, January 1</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.
<o:p></o:p></span></li><li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l1 level1 lfo1">
<span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">On City-designated holidays, downtown parking is free in on-street parking spaces, in some City-owned parking garages, and in
 City-owned surface parking lots. <o:p></o:p></span></li><li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:105%;mso-list:l1 level1 lfo1">
<span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">To check the Special Event Parking Schedule, where the $7 per vehicle rate goes into effect in the Durham Centre, 90 minutes
 before scheduled events, visit the </span><span style="color:windowtext"><a href="https://parkdurham.org/calendar.aspx"><span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Special
 Event Parking Calendar</span></a></span><span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.<o:p></o:p></span></li></ul>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><br>
</span><span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">GoDurham and GoDurham ACCESS</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
<h3 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;text-indent:-.25in;line-height:106%;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;line-height:106%;font-family:Symbol;font-weight:normal"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">Holiday service is available on most</span><span style="font-family:"Calibri",sans-serif;color:black;font-weight:normal">
</span><span style="color:black"><a href="https://godurhamtransit.org/holiday-hours"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">GoDurham</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">
 and </span><span style="color:black"><a href="https://godurhamtransit.org/access"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">GoDurham ACCESS</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">
 routes with the exception of Monday, December 25. On Sunday, December 24 service ends at 7:30 p.m.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p></o:p></span></h3>
<h3 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;text-indent:-.25in;line-height:106%;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;line-height:106%;font-family:Symbol;font-weight:normal"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">For the most up-to-date information about GoDurham services, including detours and holiday reminders, call 919-485-RIDE
 (7433), download </span><span style="color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fgodurham.rideralerts.com%2fInfoPoint%2f&c=E,1,ETG2acsAfw8y86Yy01RFixJ2Y6M1JQniKDJUVMotTT6Cs2xYSt4r0hWYZ832yqUXK2KayinxD6kbBYZ7dSEHrbkWCerJrB2CSuQKFGhPk2pleViJvadUuR5Grg,,&typo=1" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#337AB7;font-weight:normal">MyStop
 Mobile</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333;font-weight:normal">, or follow on
</span><span style="color:black"><a href="https://twitter.com/godurhamtransit"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">X</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal;text-decoration:none">
 (formerly known as Twitter)</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333;font-weight:normal">.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p></o:p></span></h3>
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<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p> </o:p></span></h3>
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<span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Durham One Call</span><span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
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<span style="color:windowtext"><a href="https://durhamnc.gov/1439/Durham-One-Call" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Durham One Call</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext">will
 be closed </span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">on</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext;border:none windowtext 1.0pt;padding:0in">
 Monday, December 25; Tuesday, December 26; and Monday, January 1</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext">Residents may submit service requests in the following ways, and </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;background:white">staff
 will forward requests for City services to the appropriate department on the next business day:</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="color:black">Make an</span> <span style="color:black"><a href="https://durhamnc.gov/1439/Durham-One-Call" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">online service request</span></a></span><span style="color:black">.</span><o:p></o:p></li><li class="MsoNormal" style="color:#333333;margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="color:black">Use the free Durham One Call smartphone app available in the </span><span style="color:black"><a href="https://itunes.apple.com/us/app/durham-one-call/id1201890986?mt=8" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Apple</span></a></span> <span style="color:black">and</span> <span style="color:black"><a href="https://play.google.com/store/apps/details?id=com.accela.durham_nc&hl=en" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Google
 Play</span></a></span> <span style="color:black">stores.</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="color:black">Send a text to 919-813-6315.</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline">
<span style="color:black">Leave a message at 919-560-1200.</span><o:p></o:p></li></ul>
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<span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Water and Sewer Emergencies</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
<p style="margin:0in;line-height:106%;background:white;vertical-align:baseline"><span style="color:black"><a href="https://durhamnc.gov/1344/Report-Water-Main-Breaks" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Water
 main break</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">and</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="color:black"><a href="https://durhamnc.gov/1346/Report-Sewer-Overflows-Backups" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">sewer
 overflow</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">calls for service placed after-hours,
 on weekends or on City-recognized holidays should be directed to the Water Management Department’s after-hours emergency number at 919-560-4344, which will dispatch on-call crews.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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