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<b><span style="font-size:8.0pt;color:#00467E"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="right" style="margin-bottom:0in;text-align:right;line-height:normal;text-autospace:none;vertical-align:middle">
<b><span style="color:#00467E">News Media Contact<o:p></o:p></span></b></p>
<p class="MsoNormal" align="right" style="margin-bottom:0in;text-align:right;line-height:normal;text-autospace:none;vertical-align:middle">
<a href="mailto:CommsMedia@DurhamNC.gov">CommsMedia@DurhamNC.gov</a><span style="font-size:10.0pt;color:#00467E"><o:p></o:p></span></p>
<p class="MsoHeader" align="right" style="text-align:right;line-height:106%"><span style="font-size:5.0pt;line-height:106%;color:#00467E"><o:p> </o:p></span></p>
<p class="MsoHeader" align="right" style="text-align:right;line-height:106%"><span style="font-size:11.0pt;line-height:106%;color:#00467E"><o:p> </o:p></span></p>
</td>
</tr>
<tr style="height:3.4pt">
<td width="720" colspan="2" valign="top" style="width:7.5in;padding:0in 5.4pt 0in 5.4pt;height:3.4pt">
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:0in;text-align:center;line-height:normal;text-autospace:none;vertical-align:middle">
<span style="font-size:50.0pt;color:#00467F">News Release</span><span style="color:#00467F;text-transform:uppercase">
</span><br>
<span style="font-size:10.0pt;color:#EF3D42">For Immediate Release: January 4, 2024</span><span style="color:#D3372A"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:0in;margin-right:25.4pt;margin-bottom:0in;margin-left:.5in;text-align:center;line-height:normal;text-autospace:none;vertical-align:middle">
<span style="color:black"><o:p> </o:p></span></p>
<p class="xmsonormal" align="center" style="margin:0in;text-align:center;line-height:106%">
<b><span lang="EN" style="font-size:16.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in">City of Durham Announces Service Changes for Martin Luther King Jr. Day
</span></b><b><span lang="EN" style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></b></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">DURHAM, N.C. –
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">Most City of Durham offices, including City Hall and all non-emergency City facilities and operations</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">,
will be closed to the public on Monday, January 15 in observance of Martin Luther King Jr. Day.<o:p></o:p></span></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Solid Waste Holiday Schedule</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="line-height:normal;mso-list:l2 level1 lfo1">The <a href="https://www.durhamnc.gov/832/Solid-Waste-Management">
Solid Waste Management Department</a> will be closed on Monday, January 15. <o:p>
</o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo1">
<span lang="EN" style="border:none windowtext 1.0pt;padding:0in">All collection </span>
<span style="border:none windowtext 1.0pt;padding:0in">services will be delayed by one business day.
</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo1">
The <a href="https://www.durhamnc.gov/898/Disposal-and-Drop-Off-Facilities">Waste Disposal and Recycling Center, Yard Waste Facility, and the Household Hazardous Waste Center</a> will be closed on Monday, January 15.<i><span style="font-family:"Arial Black",sans-serif"><o:p></o:p></span></i></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:10.0pt;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo1">
To sign up for collection day alerts and reminders for holiday service changes, please visit the <a href="https://www.durhamnc.gov/3025/Find-Collection-Day-Holiday-Schedule-Cal"><span style="border:none windowtext 1.0pt;padding:0in">department’s webpage</span> </a><span style="border:none windowtext 1.0pt;padding:0in">
</span>or download their free Durham Rollout smartphone app available in the <a href="https://apps.apple.com/us/app/durham-rollout/id1431854760"><span style="border:none windowtext 1.0pt;padding:0in">Apple</span></a> and <span style="border:none windowtext 1.0pt;padding:0in"><a href="https://play.google.com/store/apps/details?id=gov.durhamnc.recollect.waste&hl=en_US&gl=US">Google
Play</a></span> stores.<i><span style="font-family:"Arial Black",sans-serif"><o:p></o:p></span></i></li></ul>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></h3>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">City Council Meeting</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><o:p></o:p></span></h3>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">The</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">City
Council <a href="https://www.durhamnc.gov/Calendar.aspx?EID=8754&month=1&year=2024&day=16&calType=0">
regular business meeting</a></span><span style="font-size:11.0pt;line-height:106%;color:black">
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">is re-scheduled for Tuesday, January 16 beginning at 7 p.m. in Council Chambers at City Hall.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l4 level1 lfo3;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">This meeting will be livestreamed on the
</span><span style="color:black"><a href="http://durham.granicus.com/ViewPublisher.php?view_id=2" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">City’s website</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">;
on the City's </span><span style="color:black"><a href="https://www.youtube.com/CityofDurhamNC" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">YouTube</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333">, </span><span style="color:black"><a href="https://www.facebook.com/CityofDurhamNC" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Facebook</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">,
and </span><span style="color:black"><a href="https://twitter.com/CityofDurhamNC" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Twitter</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">pages;
and on Roku, Apple TV, and Amazon Fire TV through the free Boxcast app. </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li style="color:#333333;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l4 level1 lfo3;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">This meeting will also be televised live on </span><span style="color:black"><a href="https://www.durhamnc.gov/1104/Durham-Television-Network" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Durham
Television Network</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">(Spectrum channel 8, Frontier channel
70, and AT&T U-verse channel 99). </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li style="color:#333333;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l4 level1 lfo3;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">For details on how to participate virtually or in person, visit the </span><span style="color:black"><a href="https://www.durhamnc.gov/1345/Watch-or-Comment-at-Meetings-Work-Sessio" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">City
Council’s webpage</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">. <o:p></o:p></span></li></ul>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:14.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></h3>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Parks and Recreation</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><o:p></o:p></span></h3>
<ul style="margin-top:0in" type="disc">
<li class="xxxxmsonormal" style="color:black;margin-left:-.25in;line-height:106%;mso-list:l5 level1 lfo4;background:white">
<a href="https://www.dprplaymore.org/" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;background:white">Durham Parks and Recreation</span></a><span class="MsoHyperlink"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;background:white">
(DPR)</span></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#4A6EE0;background:white"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;background:white">a</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">dministrative
office and all facilities will be closed on Monday, January 15.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="xxxxmsonormal" style="margin-left:-.25in;line-height:106%;mso-list:l6 level1 lfo5;background:white">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">The department will host
</span><span style="color:black"><a href="https://www.dprplaymore.org/Calendar.aspx?EID=4614&month=1&year=2024&day=13&calType=0"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">MLK Event: Remembering the Legacy through the Arts</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">
on Saturday, January 13 from 2 p.m. to 5 p.m. at W.D. Hill Recreation Center, 1308 Fayetteville St. This free public event will commemorate the life of Dr. Martin Luther King, Jr.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="xxxxmsonormal" style="color:black;margin-left:-.25in;line-height:106%;mso-list:l6 level1 lfo5;background:white">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">For information about DPR programs, activities, and events call (919) 560-4355 during office hours or visit the department’s
</span><a href="https://www.dprplaymore.org/"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">webpage</span></a><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif">. <o:p></o:p></span></li></ul>
<p class="xmsonormal" style="margin:0in;line-height:106%"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xmsonormal" style="margin:0in;line-height:106%"><b><span style="font-family:"Calibri",sans-serif">Downtown Parking</span></b><b><span lang="EN" style="font-family:"Calibri",sans-serif;color:#201F1E;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l8 level1 lfo6">
<span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">The
</span><span style="color:windowtext"><a href="https://www.parkdurham.org/"><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Park Durham Customer Service Center</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:blue;border:none windowtext 1.0pt;padding:0in">
</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">will be closed on</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext;border:none windowtext 1.0pt;padding:0in">
Monday, January 15</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.
<o:p></o:p></span></li><li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l8 level1 lfo6">
<b><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">On City-designated holidays, downtown parking is free in on-street parking spaces, in some City-owned parking garages, and
in City-owned surface parking lots. <o:p></o:p></span></b></li><li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:105%;mso-list:l8 level1 lfo6">
<span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">To check the Special Event Parking Schedule, where the $7 per vehicle rate goes into effect in the Durham Centre, 90 minutes
before scheduled events, visit the </span><span style="color:windowtext"><a href="https://parkdurham.org/calendar.aspx"><span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Special
Event Parking Calendar</span></a></span><span lang="EN" style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.<o:p></o:p></span></li></ul>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><br>
</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">GoDurham and GoDurham ACCESS</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
<h3 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;text-indent:-.25in;line-height:106%;mso-list:l7 level1 lfo7;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;line-height:106%;font-family:Symbol;font-weight:normal"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">Sunday-level service is available on
</span><span style="color:black"><a href="https://godurhamtransit.org/holiday-hours"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">GoDurham</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">
and </span><span style="color:black"><a href="https://godurhamtransit.org/access"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">GoDurham ACCESS</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">
routes. </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p></o:p></span></h3>
<h3 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;text-indent:-.25in;line-height:106%;mso-list:l8 level1 lfo6;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;line-height:106%;font-family:Symbol;font-weight:normal"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal">For the most up-to-date information about GoDurham services, including detours and holiday reminders, call 919-485-RIDE
(7433), download </span><span style="color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fgodurham.rideralerts.com%2fInfoPoint%2f&c=E,1,ETG2acsAfw8y86Yy01RFixJ2Y6M1JQniKDJUVMotTT6Cs2xYSt4r0hWYZ832yqUXK2KayinxD6kbBYZ7dSEHrbkWCerJrB2CSuQKFGhPk2pleViJvadUuR5Grg,,&typo=1" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#337AB7;font-weight:normal">MyStop
Mobile</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333;font-weight:normal">, or follow on
</span><span style="color:black"><a href="https://twitter.com/godurhamtransit"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal">X</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;font-weight:normal;text-decoration:none">
(formerly known as Twitter)</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333;font-weight:normal">.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p></o:p></span></h3>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;font-weight:normal"><o:p> </o:p></span></h3>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Durham One Call</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
<ul style="margin-top:0in" type="disc">
<li class="xmsonormal" style="color:#201F1E;margin-top:0in;margin-bottom:0in;margin-left:-.25in;line-height:106%;mso-list:l3 level1 lfo8">
<span style="color:windowtext"><a href="https://durhamnc.gov/1439/Durham-One-Call" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Durham One Call</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext">will
be closed </span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">on</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext;border:none windowtext 1.0pt;padding:0in">
Monday, January 15</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">.
</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:windowtext">Residents may submit service requests in the following ways, and </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;background:white">staff
will forward requests for City services to the appropriate department on the next business day:</span><span lang="EN" style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#333333;line-height:normal;mso-list:l1 level1 lfo9;background:white;vertical-align:baseline">
<span style="color:black">Make an</span> <span style="color:black"><a href="https://durhamnc.gov/1439/Durham-One-Call" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">online service request</span></a>.</span><o:p></o:p></li><li class="MsoNormal" style="color:#333333;margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo9;background:white;vertical-align:baseline">
<span style="color:black">Use the free Durham One Call smartphone app available in the <a href="https://itunes.apple.com/us/app/durham-one-call/id1201890986?mt=8" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Apple</span></a></span> <span style="color:black">and</span> <span style="color:black"><a href="https://play.google.com/store/apps/details?id=com.accela.durham_nc&hl=en" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Google
Play</span></a></span> <span style="color:black">stores.</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo9;background:white;vertical-align:baseline">
<span style="color:black">Send a text to (919) 813-6315.</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-bottom:10.0pt;mso-margin-bottom-alt:10.0pt;mso-margin-top-alt:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo9;background:white;vertical-align:baseline">
<span style="color:black">Leave a message at (919) 560-1200.</span><o:p></o:p></li></ul>
<h3 style="margin:0in;line-height:106%;background:white;vertical-align:baseline">
<span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#00467F"><br>
</span><span style="font-size:12.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">Water and Sewer Emergencies</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></h3>
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<span style="color:black"><a href="https://durhamnc.gov/1344/Report-Water-Main-Breaks" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">Water main break</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">and</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="color:black"><a href="https://durhamnc.gov/1346/Report-Sewer-Overflows-Backups" target="_blank"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;border:none windowtext 1.0pt;padding:0in">sewer
overflow</span></a></span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:#333333"> </span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif;color:black">calls for service placed after-hours,
on weekends or on City-recognized holidays should be directed to the Water Management Department’s after-hours emergency number at (919) 560-4344, which will dispatch on-call crews.</span><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
<p style="margin:0in;line-height:106%;background:white;vertical-align:baseline"><span style="font-size:11.0pt;line-height:106%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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