[Durham INC] Help with another water billing problem

Tue Feb 22 08:31:51 EST 2011

Your co-worker can call the City Manager's Office 560-4222.  If that  
does not work, she could ask the Mayor's Office for help, 560-4333.

On Feb 21, 2011, at 10:55 PM, Melissa's yahoo wrote:

Hi, Melissa.

Please see the correspondence below from one of my neighbors. I've  
removed names for privacy purposes. Can anybody direct me as to how  
she might be able to get this big problem with her water bill and  
service resolved? The problem is obviously on Durham's end...
Thx in advance!
Melissa (Rooney)

____________________________________

I hope you are well.

I know you are very active in our community and in Durham. I am  
wondering if you might have a suggestion for how I may help a friend  
resolve a problem with the Durham Water Department. Do you know of any  
community advocates or a free legal service?

The situation is that ever since she moved into her townhome, Durham  
has been incorrectly assessing her water usage. It is just her and her  
husband in a small town home and they have bills in the area of $1700.  
When my friend refuses to pay the bill, they turn off her water. She  
has called and called and has even visited the offices of the water  
department. They acknowledge that it is not likely that she uses $1700  
of water in a town home but they said until "they can figure out where  
the water is going" they will not change the bill. She called a lawyer  
but the lawyer said he would charge $300 just to send a letter.

XXXX works in my office. She is a young professional and trying to  
resolve this the right way but this just seems ridiculous. She sent an  
email to ABC news because they did a story on how the water department  
has been misreading water meters but she did not hear any response.

Please let me know if you happen to know of a group or a community  
advocate or a community legal service who could help XXXX out.

TheOcean1 at aol.com
10:01pm
Re: P.S.
Thanks Have you been to www.billTV.net ? It got the city to move in  
less than 16 days, forming the group I suggest in the intro video.  
Bill In a message dated 2/21/2011 9:57:55 P.M. Eastern Standa
Tom Miller
8:40pm
[Durham INC] Meeting Agenda for Tuesday, Feb. 22, 2011
Attached find our issue-packed agenda! You folks have got your blood  
up! That’s good! Everyone please attend this meeting! We meet at First  
Presbyterian Church on Main Street, downtown. Park
CreateSpace
8:36pm
Action Required on New Distribution Options
Dear Melissa, Great news! We've expanded the eligible trim sizes for  
the Bookstores & Online Retailers distribution outlet. So, your title  
"Eddie the Electron," can now be made availab
Michael Pollock
7:34pm
Re: Fw: Creek Week Updates
NECSW is considering a cleanup on the 19th 10-12, but the location is  
still being decided upon. There will be a Kayak Adventures excursion  
up NE Creek from Jordan Lake on the 19th 1-4pm. The contact
Sarah Caines
6:11pm
Fwd: Durham Summer Swim League - registration on 3/20/2011 from  
12:30PM-2:30P
Begin forwarded message: From: Kevin Anstrom <kanstrom at rocketmail.com>  
Date: February 20, 2011 3:05:10 PM EST To: Fairfield Fins <fairfieldfins at googlegroups.com 
 > Cc: dscaggs at nc.rr.com, Ke
Huntsinger, Leta
5:51pm
NC 54 Corridor Study - Phase II Work Plan
Greetings, The work plan for Phase II of the NC 54 Corridor Study has  
now been posted to the project website. For those who are interested,  
you can find the work plan at the following link: http://w
Pat Carstensen
4:58pm
[Durham INC] FW: 3rd Annual Durham Creek Week. March 19-26
Subject: 3rd Annual Durham Creek Week Date: Mon, 21 Feb 2011 13:13:24  
-0500 From: Jessica.Finelt at durhamnc.gov To:  
Jessica.Finelt at durhamnc.gov Hello, I was wondering if you can post the  
following inf
Billy Switzer
2:21pm
Fwd: Blue Ridge Suzuki Camp 2011
This is another nearby summer institute, although it's not quite as  
close as Emory & Henry.     Billy   ---------- Forwarded message  
---------- From: pecorj at uncsa.edu <pecorj at earthlink.net
Cynthia Demetriou
1:19pm
Help for a Friend
Hi, Melissa.   I hope you are well.   I know you are very active in  
our community and in Durham. I am wondering if you might have a  
suggestion for how I may help a friend resolve a problem with the D
Finelt, Jessica
1:13pm
3rd Annual Durham Creek Week
Hello, I was wondering if you can post the following information on  
your listserv? Creek Week provides opportunities for Durham residents  
to explore their local waterways. Creek Week will be filled
rodrigo dorfman
12:39pm
Senator Floyd B. Mckissick, Jr. wants to know if you think teachers  
should be protected from the Budget cuts.
Dear friend, For North Carolina families, the most immediate  
consequence of the recession has been high unemployment and a weak  
economy. Another consequence is that the state of North Carolina is fac
Durham Tribute Luncheon
12:27pm
Great Rhythm, Great Blues - Annual Tribute Luncheon, April 27, 2011
Brought to you by the Durham Convention & Visitors Bureau. To ensure  
receipt of our email, please add tributeluncheon at durham-cvb.com to  
your address book. If this email does not display properly,
Haw River Assembly
12:12pm
Re: INC resolution wrt 'spite strip' loophole
Melissa, This is a very good resolution.  Do you want HRA to sign on  
to it? Elaine On Mon, Feb 21, 2011 at 1:46 AM, Melissa Rooney <mmr121570 at yahoo.com 
 > wrote: Sorry to be sending this less tha
Child Development Research Registry
11:52am
[childdevel] UNC Child Development Registry Study Opportunity
Dear UNC Child Development Research Registry Member, We are contacting  
families to offer an opportunity to participate in a study in the  
Human Auditory Development Laboratory about how children hear
Robert Healy
11:51am
Re: INC resolution wrt 'spite strip' loophole
Hi Melissa. I will bring this before both PA (Coordinating Committee  
Feb. 23, membership meeting March 2) and the New Hope Advisory  
Committee (March 10). Although I am in agreement with the resolutio
Amy Eller
11:29am
updates
Hi Melissa - Wanted to update you on where we are with the moving  
process. (man oh man do i hate moving, blah!).  So, most of our stuff  
is out of the house. Still a couple rugs on the floor that we wa
Gray, Marion
11:13am
Community Engagement Workshop
When: Saturday, February 26, 2011 10:00 AM-1:00 PM (GMT-05:00) Eastern  
Time (US & Canada). Where: Holton Career and Resource Center Note: The  
GMT offset above does not reflect daylight saving tim
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Lorisa Seibel
Durham Affordable Housing Coalition
400 W. Main St. Suite 408, Durham, NC 27701
(919) 683-1185 ext. 25
(fax) 688-0082
Lorisa at dahc.org
www.dahc.org

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