[Durham INC] Help with another water billing problem

John Martin bulldurhamnc at yahoo.com
Tue Feb 22 09:45:04 EST 2011


Your friend my try "Five on Your Side" at WRAL-TV.  Go to the WRAL-TV website and click on the 'five on your side" link, and there is a form they can fill out.
I'm sure WRAL gets far more complaints than they can deal with, but this might interest them since everyone has to have an account with the water department.  When the TV cameras show up, the water department will solve the problem.

--- On Mon, 2/21/11, Melissa's yahoo <mmr121570 at yahoo.com> wrote:

From: Melissa's yahoo <mmr121570 at yahoo.com>
Subject: [Durham INC] Help with another water billing problem
To: "inc listserv" <inc-list at durhaminc.org>
Date: Monday, February 21, 2011, 10:55 PM


Hi, Melissa. Please see the correspondence below from one of my neighbors. I've removed names for privacy purposes. Can anybody direct me as to how she might be able to get this big problem with her water bill and service resolved? The problem is obviously on Durham's end...Thx in advance!Melissa (Rooney)
____________________________________
I hope you are well. I know you are very active in our community and in Durham. I am wondering if you might have a suggestion for how I may help a friend resolve a problem with the Durham Water Department. Do you know of any community advocates or a free legal service? The situation is that ever since she moved into her townhome, Durham has been incorrectly assessing her water usage. It is just her and her husband in a small town home and they have bills in the area of $1700. When my friend refuses to pay the bill, they turn off her water. She has called and called and has even visited the offices of the water department. They acknowledge that it is not likely that she uses $1700 of water in a town home but they said until "they can figure out where the water is going" they will not change the bill. She called a lawyer but the lawyer said he would charge $300 just to send a letter. XXXX works in my office. She is a young professional and trying to
 resolve this the right way but this just seems ridiculous. She sent an email to ABC news because they did a story on how the water department has been misreading water meters but she did not hear any response. Please let me know if you happen to know of a group or a community advocate or a community legal service who could help XXXX out.

 
TheOcean1 at aol.com10:01pmRe: P.S.Thanks Have you been to www.billTV.net ? It got the city to move in less than 16 days, forming the group I suggest in the intro video. Bill In a message dated 2/21/2011 9:57:55 P.M. Eastern StandaTom Miller8:40pm[Durham INC] Meeting Agenda for Tuesday, Feb. 22, 2011Attached find our issue-packed agenda! You folks have got your blood up! That’s good! Everyone please attend this meeting! We meet at First Presbyterian Church on Main Street, downtown. ParkCreateSpace8:36pmAction Required on New Distribution OptionsDear Melissa, Great news! We've expanded the eligible trim sizes for the Bookstores & Online Retailers distribution outlet. So, your title "Eddie the Electron," can now be made availabMichael Pollock7:34pmRe: Fw: Creek Week UpdatesNECSW is considering a cleanup on the 19th 10-12, but the location is still being decided upon. There will be a Kayak Adventures excursion up NE Creek from Jordan Lake on the 19th 1-4pm.
 The contactSarah Caines6:11pmFwd: Durham Summer Swim League - registration on 3/20/2011 from 12:30PM-2:30PBegin forwarded message: From: Kevin Anstrom <kanstrom at rocketmail.com> Date: February 20, 2011 3:05:10 PM EST To: Fairfield Fins <fairfieldfins at googlegroups.com> Cc: dscaggs at nc.rr.com, KeHuntsinger, Leta5:51pmNC 54 Corridor Study - Phase II Work PlanGreetings, The work plan for Phase II of the NC 54 Corridor Study has now been posted to the project website. For those who are interested, you can find the work plan at the following link: http://wPat Carstensen4:58pm[Durham INC] FW: 3rd Annual Durham Creek Week. March 19-26Subject: 3rd Annual Durham Creek Week Date: Mon, 21 Feb 2011 13:13:24 -0500 From: Jessica.Finelt at durhamnc.gov To: Jessica.Finelt at durhamnc.gov Hello, I was wondering if you can post the following infBilly Switzer2:21pmFwd: Blue Ridge Suzuki Camp 2011This is another nearby summer institute, although it's not quite as close as Emory &
 Henry.     Billy   ---------- Forwarded message ---------- From: pecorj at uncsa.edu <pecorj at earthlink.netCynthia Demetriou1:19pmHelp for a FriendHi, Melissa.   I hope you are well.   I know you are very active in our community and in Durham. I am wondering if you might have a suggestion for how I may help a friend resolve a problem with the DFinelt, Jessica1:13pm3rd Annual Durham Creek WeekHello, I was wondering if you can post the following information on your listserv? Creek Week provides opportunities for Durham residents to explore their local waterways. Creek Week will be filledrodrigo dorfman12:39pmSenator Floyd B. Mckissick, Jr. wants to know if you think teachers should be protected from the Budget cuts.Dear friend, For North Carolina families, the most immediate consequence of the recession has been high unemployment and a weak economy. Another consequence is that the state of North Carolina is facDurham Tribute Luncheon12:27pmGreat Rhythm,
 Great Blues - Annual Tribute Luncheon, April 27, 2011Brought to you by the Durham Convention & Visitors Bureau. To ensure receipt of our email, please add tributeluncheon at durham-cvb.com to your address book. If this email does not display properly,Haw River Assembly12:12pmRe: INC resolution wrt 'spite strip' loopholeMelissa, This is a very good resolution.  Do you want HRA to sign on to it? Elaine On Mon, Feb 21, 2011 at 1:46 AM, Melissa Rooney <mmr121570 at yahoo.com> wrote: Sorry to be sending this less thaChild Development Research Registry11:52am[childdevel] UNC Child Development Registry Study OpportunityDear UNC Child Development Research Registry Member, We are contacting families to offer an opportunity to participate in a study in the Human Auditory Development Laboratory about how children hearRobert Healy11:51amRe: INC resolution wrt 'spite strip' loopholeHi Melissa. I will bring this before both PA (Coordinating Committee Feb. 23, membership
 meeting March 2) and the New Hope Advisory Committee (March 10). Although I am in agreement with the resolutioAmy Eller11:29amupdatesHi Melissa - Wanted to update you on where we are with the moving process. (man oh man do i hate moving, blah!).  So, most of our stuff is out of the house. Still a couple rugs on the floor that we waGray, Marion11:13amCommunity Engagement WorkshopWhen: Saturday, February 26, 2011 10:00 AM-1:00 PM (GMT-05:00) Eastern Time (US & Canada). Where: Holton Career and Resource Center Note: The GMT offset above does not reflect daylight saving tim5406 messages in totalLoad MoreSign OutPrivacy | Legal | Send Feedback© 2011 Yahoo! - All rights reservedv1.8.0.63         Sent from my iPad
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